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Customer Care

We're Customers Too!

We'll treat you the way we like to be treated when we're on the buying end. Please contact us whenever you have a question or need help. We'll get back to you promptly and do everything we can to resolve the issue, answer the question, or provide the help you need.

Guarantee

We're confident you'll love our products, but if for any reason you're not satisfied you may return an item within 30 days of the purchase date for store credit, an exchange or a full refund. See complete details on our Refunds page.

Shipping

We provide FAST, FREE USPS Shipping for all orders $39.00 and above to the 48 contiguous US states. Orders leave our shop the next business day after purchase and most arrive within 2-3 days. Tracking information for every order is sent to the customer when the order ships so that customers are always informed. Please read our Shipping Policy for details.

Returns

You may return or exchange an item within 30 days of purchase. You have the option to return your product for store credit, exchange (for example if a product arrives damaged), or a full refund. Please see our Refunds page for detailed information.

Privacy

Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on our website. Please read our complete Privacy Policy for details.

Terms of Service

My Secret Treasures LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read our Terms of Service page for full details.